Terms of Service
The rules for using Phase.
Effective date: 8 October 2026 · Last updated: 8 October 2026
1. Agreement and operator
These Terms govern the Phase app, related automated services and yourlifephase.com, operated by Ranjan Pandey, an individual at ED 147, ADA Colony, Naini, Prayagraj, Uttar Pradesh 211008, India. By choosing to use Phase, you agree to these Terms. Read the separate Privacy Policy for data practices; accepting Terms is not a substitute for a consent that law requires.
Phase is offered to adults aged 18 or older in India. If you do not agree, stop using the service. Support and complaints: info@yourlifephase.com.
2. The automated astrology service
Phase provides charts, readings, reports, compatibility and AI-assisted explanations. It does not provide human astrologer consultations, professional advice or physical products. Features depend on app version, network access and provider availability. Some features require coins; the app shows the cost before use.
Readings are for reflection and entertainment. Astrology and AI can be inaccurate, incomplete or unsuitable; no marriage, financial, career, health or other outcome is guaranteed. They are not diagnoses, investment advice or substitutes for qualified professionals. Do not use readings as the sole basis for important decisions. Contact appropriate professionals or local emergency services when needed.
3. Accounts and other people’s profiles
- Provide accurate information, protect credentials and use only your own authorized account.
- You must be at least 18. Children cannot operate an account, consult the AI or purchase coins.
- Provide another adult’s personal information only with appropriate permission and lawful authority.
- For a child’s profile, you must be the parent/lawful guardian or have their permission for the details and requested processing. See the children’s-profile notice. Phase may restrict or remove unauthorized profiles.
- Do not include unnecessary sensitive records, passwords, full card information or government identifiers.
4. AI and acceptable use
AI-assisted output is generated automatically from your request and relevant chart context; similar output may be generated for other people. Review it critically. Data processing by service providers is explained in the Privacy Policy. Do not use Phase to harass, exploit, discriminate, deceive or harm people, make consequential decisions about others, infringe rights, bypass security/payment controls, access another account or overload services.
If content appears unsafe, offensive or unlawful, stop relying on it and contact info@yourlifephase.com. Do not send unnecessary sensitive information with a report. Emergency assistance is not provided through Phase support.
5. Google Play purchases and coins
Android coin packs are sold through Google Play Billing. Phase does not offer subscriptions or direct website checkout for these packs. The Play purchase screen shows the pack, price, currency and applicable taxes; complete the store confirmation only if you agree. Paid features display their coin cost before use.
Coins are a personal, non-transferable right to use eligible Phase features. They have no cash value and cannot be sold, transferred, exchanged for cash or used outside Phase. Purchased coins do not expire while your account remains active. Coins are credited after purchase verification; a pending or failed transaction is not a confirmed grant. Use the same Phase account to access its server wallet. A new account does not inherit an old wallet.
We may reverse credits from refunded, voided or fraudulent purchases and correct verified transaction errors. See the Refunds and Coin Policy for delivery, failed requests, refunds and support.
Promotional coins
Offer-specific amounts, availability and eligibility appear with the offer. Welcome grants are subject to verification, previous claims and limits. Reinstallation or signing into the same account does not create a new grant. A matching registration is restricted for 15 days after successful account deletion; expiry does not automatically refill an existing account. Ending an offer does not itself remove coins already granted.
Account deletion and remaining coins
Successful deletion removes the wallet and remaining coins, including purchased and promotional coins. They cannot be transferred or restored to a new account. Resolve outstanding purchase problems before deleting where possible; deletion does not waive mandatory refund or consumer rights.
6. Refunds and digital delivery
We do not offer voluntary refunds for a change of mind, choosing the wrong pack or dissatisfaction with a correctly delivered reading merely because a hoped-for prediction did not occur. This rule is subject to Google Play’s policies and applicable Indian consumer law. It does not exclude remedies for non-delivery, defects, misdescription, unauthorized charges or other circumstances in which a remedy is legally required.
When a verified technical failure prevents delivery of a charged operation, the corresponding coin charge is reversed or corrected. A coin correction is different from a monetary refund. Contact us if a charge remains or a completed result cannot be recovered. We will assess the issue and provide the applicable remedy; store-billed monetary refunds use Google Play’s process. Full details are on the refund page.
7. Availability and changes
Network or provider failures can interrupt a feature. We do not promise uninterrupted service or infallible output. Local records can be lost after storage clearing, device loss or uninstallation; exports are your responsibility. Signed-in profile sync and server result recovery are not a promise that all local histories sync or can be restored.
We may reasonably change or suspend features for security, legal compliance or service operation. If a material change or closure affects a paid entitlement, we will provide the notice and remedy required by law or Google Play rules. We will not use feature changes to avoid mandatory consumer remedies.
8. Google Maps features
Birthplace search and time-zone resolution include Google Maps Platform features/content. Use of that content is subject to the current Google Maps End User Additional Terms of Service and Google Privacy Policy.
9. Ownership
You retain rights you have in the information you submit. You permit us and necessary providers to process, store and display it to deliver your requested features, manage your account and meet security/legal obligations. This is not permission to sell personal information or use it for unrelated model training. Phase’s software, branding and licensed content remain owned by their respective rights holders. Your right to use the app is personal and subject to these Terms. No warranty of exclusive rights in AI output is given.
10. Responsibility and consumer rights
To the extent permitted by law, we do not guarantee the accuracy of astrology or AI output, or that it will achieve a particular outcome. You must assess output before relying on it. Any exclusion of liability applies only to the extent legally permitted. Nothing in these Terms excludes or limits liability, a refund, compensation or another remedy that cannot lawfully be excluded, including rights arising from deficient or misdescribed services or our breach of applicable obligations.
11. Ending use
You may stop using Phase and request account deletion. We may restrict access for verified misuse, significant security risk or a legal requirement, with notice when reasonably possible. Account closure or suspension does not remove non-waivable rights. Retention and deletion exceptions appear in the Privacy Policy.
12. Law, complaints and changes
Indian law governs these Terms. Subject to mandatory law, competent courts in Prayagraj, Uttar Pradesh handle ordinary disputes. This does not prevent you from using a competent consumer commission, statutory complaint process or another venue available under non-waivable law.
Ranjan Pandey, Owner and Grievance Officer, receives complaints at info@yourlifephase.com. We acknowledge consumer complaints within 48 hours and resolve them within one month. See Contact and Grievance. Updates show a revised date, and material changes are communicated where required. If a provision is unenforceable, the remaining provisions continue to the extent permitted by law.